🧵 1 to 2 hours rush Digitizing Available | No Extra Charge | Serving USA, Canada & UK | Call: +1 716 309 2066 • Call: +1 815 664 3282
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Sassy Digitizing
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  • Embroidery Digitizing

    • Cap Digitizing
    • 3D Puff Digitizing
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    • Jacket Back Digitizing
    • Small Letter Digitizing
    • Applique Digitizing
    • PNG to DST
    • Convert Logo to Embroidery

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Refund & Revision Policy

Your satisfaction is our priority. We offer revisions and refunds under specific conditions.

Welcome to Sassy Digitizing LLC

At Sassy Digitizing, we are committed to delivering exceptional digitizing services and ensuring client satisfaction. To support this commitment, we offer a comprehensive refund policy

1. Unconditional Money-Back Guarantee

Refunds & Revisions: Because we provide custom digital digitizing and vector files, we do not offer unconditional money-back refunds once the digitizing work has begun. However, we offer unlimited free revisions until you are 100% satisfied with the design. If the final digital file is technically defective and cannot be corrected by our team, a full refund will be issued to your original payment method within 7 business days.

2. Processing Time

Once validated, refunds will be processed promptly and credited back to your original payment method.

3. Customer Support

Our customer service team is available to assist you with any questions regarding the refund process.

4. Final Remarks

We value your trust and aim to provide a risk-free experience that upholds our commitment to quality and service excellence. Thank you for choosing Sassy Digitizing!

5. Refund Request Procedure

To qualify for a refund, please follow these steps:

  1. **Notification:**Contact our customer service within 7 days of receiving your logo.
  2. **Documentation:**Submit a clear, scanned image of the sew-out to support your claim.
  3. **Assessment:** Our quality assurance team will evaluate your request.
  4. **Resolution:** If the issue is due to our error, we will initiate the refund process.
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Sassy Digitizing LLC

Manual Embroidery Digitizing & Vector Art Services

Serving USA · Canada · UK

Expert manual embroidery digitizing completely eliminates sloppy automated shortcuts. Customers secure exceptionally fast turnarounds with highly transparent pricing and premium files compatible across every major commercial embroidery machine brand.

Quick Links

  • Home
  • About Us
  • Portfolio
  • Contact Us
  • Pricing
  • Free Test
  • Stitch Calculator
  • Embroidery Price Calculator
  • Vector Price Calculator
  • Embroidery Size Chart
  • File Format Guide

Services

  • Cap Digitizing
  • 3D Puff Digitizing
  • Left Chest Digitizing
  • Jacket Back Digitizing
  • Small Letter Digitizing
  • Applique Digitizing
  • PNG to DST
  • Convert Logo to Embroidery
  • Raster to Vector
  • Logo Redraw
  • Screen Print Vector
  • PNG to Vector
  • JPG to Vector
  • PDF to Vector

Tools

  • Stitch Calculator
  • Embroidery Price Calculator
  • Vector Price Calculator
  • Embroidery Size Chart
  • File Format Guide

Knowledge

  • What is DST File
  • What is PES File
  • Embroidery File Formats
  • Embroidery Density Guide
  • Stitch Count Guide
  • Thread Break Problems
  • Machine Errors
  • PNG vs Vector
  • Vector vs Raster

About

  • About Us
  • Quality Guarantee
  • Manual vs AI Digitizing
  • Blog
  • Policies

Legal

  • Delivery Policy
  • Refund Policy
  • Terms & Conditions
  • Privacy Policy

Contact

  • +1 716 309 2066
  • +1 815 664 3282
  • info@sassydigitizing.com
  • 30 N Gould St Ste N, Sheridan, WY 82801, USA

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