Your satisfaction is our priority. We offer revisions and refunds under specific conditions.
At Sassy Digitizing, we are committed to delivering exceptional digitizing services and ensuring client satisfaction. To support this commitment, we offer a comprehensive refund policy
Refunds & Revisions: Because we provide custom digital digitizing and vector files, we do not offer unconditional money-back refunds once the digitizing work has begun. However, we offer unlimited free revisions until you are 100% satisfied with the design. If the final digital file is technically defective and cannot be corrected by our team, a full refund will be issued to your original payment method within 7 business days.
Once validated, refunds will be processed promptly and credited back to your original payment method.
Our customer service team is available to assist you with any questions regarding the refund process.
We value your trust and aim to provide a risk-free experience that upholds our commitment to quality and service excellence. Thank you for choosing Sassy Digitizing!
To qualify for a refund, please follow these steps: